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Thanks for your feedback. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. Is your video muted? In reply to A. User's post on March 30, In reply to LuciaBecerra's post on March 30, I have a Dell computer and no such problem with Zoom. I hope you find a solution. However, it's always better to chat face-to-face, so it's worth the effort to fix your Zoom webcam. Instructions in this article apply to the desktop and web versions of Zoom as well as the Zoom mobile apps for Android and iOS.
If Zoom is not detecting your camera, it could be due to a few reasons:. Some Lenovo PCs have known compatibility issues with Zoom , which require a specific fix. Zoom also has compatibility issues with macOS Make sure to test your Zoom camera before you join a meeting to make sure others will be able to see you.
Follow these steps in order to get your camera working in Zoom:. Make sure your camera is connected and turned on. If you use an external webcam for Zoom, check the connecting cable for damage, and try connecting it to a different USB port if possible. For wireless webcams, check your Bluetooth settings and make sure the device's battery is charged. Make sure your camera is selected in Zoom. During a meeting, select the up arrow next to the camera icon and make sure the desired webcam is chosen.
If the camera icon has a line through it in your Zoom window, select the icon to enable your camera. Close other programs that can access your camera. Other software could be competing with Zoom for your webcam.
Windows 11 Support Center. Create an account on the HP Community to personalize your profile and ask a question.
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more. It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
All forum topics Previous Topic Next Topic. New member. Message 1 of 2. HP Recommended. How to Configure a Built-in Webcam on Windows 10?
Check you have a built-in camera : indeed, even if your computer is pretty recent, it doesn't mean that it has a built-in camera. It's usually located within the frame at the top of your screen.
If you do have built-in webcam hardware, then skip to the next step. Use the software that came with the camera : type Camera in the taskbar - you should see an image. If you don't see an image, then restart your computer. You will find the privacy switch on the left or on the right of your PC. Looking for more help with your laptop? Check out our forum! Subject Replies. Laptop screen blank when switched on
How to Fix It When a Zoom Camera Is Not Working - How to check if my HP laptop camera is working properly?
On occasion, the built-in webcam in some HP laptops does not work. In this article, we will show you how to resolve this issue.
A simple test to see if your webcam is working correctly is by going into the Camera app. This app comes pre-installed on all Windows 10 computers and is also available to download from the Windows Store here. To find the Camera app, go to the search box on the taskbar and search for Camera.
Once you have opened the app you should see an image. If this is the case then your camera is working. If you do not see an image, you can try troubleshooting to see if this explains the problem, if not, proceed to the next section. You should then see a list of available software drivers for your specific laptop. From there, look for Webcam Drivers. If there is an update available, download the file to your PC, and install the software following the instructions given on the HP support webpage.
Once you have fully installed the drivers, restart your laptop and then try using the webcam software again. Repeat the steps in the first part of this webpage and your webcam problem should now be resolved. If you are opening an app, such as Zoom with the intention of using your webcam, but you cannot get the webcam to work, you may not have successfully configured your webcam. To do so, you will first want to check the webcam settings , following these steps:.
Once you have done this, open the respective app that you want to use your webcam with and then try again. Hopefully, this has resolved your issue and you are now able to partake in video calls.
If you are still having issues, then you may need to update or reinstall the webcam drivers , as explained above. If you have difficulties using your camera in Microsoft Teams , then we recommend following the same steps as for Zoom - you just need to choose Teams instead of Zoom during the last step.
You should also note that the same solution works for Skype. If you are experiencing this problem on Windows 8, then you can try some of the solutions listed for Windows 10, namely:. If your camera only shows a black screen, then there are a couple of things that you can try:. If none of these solutions work, we recommend checking the other tips described in the present article.
How to check if my HP laptop camera is working properly? Manage my push subscriptions. How to Configure a Built-in Webcam on Windows 10? Check you have a built-in camera : indeed, even if your computer is pretty recent, it doesn't mean that it has a built-in camera.
It's usually located within the frame at the top of your screen. If you do have built-in webcam hardware, then skip to the next step.
Use the software that came with the camera : type Camera in the taskbar - you should see an image. If you don't see an image, then restart your computer. You will find the privacy switch on the left or on the right of your PC. Looking for more help with your laptop? Check out our forum! Subject Replies. Laptop screen blank when switched on After start up only wallpaper shows, no icons Toshiba Satellite mouse pad stopped working Acer laptop wont start up!
Internet connected but webpages won't load How can I type on my Acer Laptop External monitor to broken laptop screen Laptop turns off when power cord is removed. How do I insert the the hash character on the keyboard Asus laptop webcam image is upside down: what to do? How to connect phone to laptop?
Zoom video not working on hp laptop. How To Zoom In On Hp Laptop
If your camera is not working in Zoom, you can still participate in meetings with just your microphone. However, it's always better to chat face-to-face, so it's worth the effort to fix your Zoom webcam. Instructions in this article apply to the desktop and web versions of Zoom as well as the Zoom mobile apps for Android and iOS. If Zoom is not detecting your camera, it could be due to a few reasons:. Some Lenovo PCs have known compatibility issues with Zoom , which require a specific fix.
Zoom also has compatibility issues with macOS Make sure to test your Zoom camera before you join a meeting to make sure others will be able to see you. Follow these steps in order to get your camera working in Zoom:. Make sure your camera is connected and turned on. If you use an external webcam for Zoom, check the connecting cable for damage, and try connecting it to a different USB port if possible. For wireless webcams, check your Bluetooth settings and make sure the device's battery is charged.
Make sure your camera is selected in Zoom. During a meeting, select the up arrow next to the camera icon and make sure the desired webcam is chosen. If the camera icon has a line through it in your Zoom window, select the icon to enable your camera.
Close other programs that can access your camera. Other software could be competing with Zoom for your webcam. Check your device settings. Go to the camera settings on your device to make sure it's not disabled. Check your app permissions. Make sure Zoom has permission to use your camera by going to your device's app settings. Update your device's drivers.
Windows users should go into the Device Manager and check to make sure the camera's drivers are up-to-date. Update your Mac. If you're on a Mac running macOS Restart your device. A reboot fixes most computer problems because it closes any ongoing processes that could be interfering with software or hardware , such as your camera. Change Zoom's Advanced Video Settings. Zoom provides advanced tools designed to enhance video playback, but they sometimes have the opposite result.
If your video continues to be distorted, open Zoom while not in a meeting and select the Settings gear , then choose the Video tab and select Advanced to adjust these options. Make sure the correct camera is chosen and that the box beside Turn off my video when joining meeting isn't checked.
Reinstall Zoom. If you're using the mobile or desktop versions of Zoom, uninstall the program and redownload it from the Apple App Store, Google Play , or the Zoom website. Alternatively, you can try using the web version. If you're still having trouble with your camera in Zoom, you can still participate in meetings with your microphone or by dialing-in to Zoom.
Some Lenovo PCs have a default feature that prevents Zoom from accessing the camera. To turn off your webcam video on Zoom, select Stop Video from the bottom left of the screen. Other people won't be able to see you. Log in to Zoom, select your profile picture, and click Settings.
Select the Video tab and hover over your camera preview. Select the Rotate button in the top corner until your camera is rotated correctly.
To test your camera, log in to Zoom, select your profile picture, and click Settings. Select the Video tab. You'll see a preview video from the currently selected webcam so you can tell your video is working. When you visit this site, it may store or retrieve information on your browser, mostly in the form of cookies. Cookies collect information about your preferences and your device and are used to make the site work as you expect it to, to understand how you interact with the site, and to show advertisements that are targeted to your interests.
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